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Gifting Boody is a beautiful gesture! 🎁 Gift Cards can be purchased for any occasion here. Our Gift Cards are delivered by email, aligning with our environmentally friendly practices.

Gifting Boody is a beautiful gesture &#x1F381;&#xA0; Gift Cards can be purchased for any occasion <a class="fr-green fr-strong" href="https://boody.eu/products/e-gift-card" rel="noopener noreferrer" target="_blank">here</a>.&#xA0;Our Gift Cards are delivered by email, aligning with our environmentally friendly practices. They include instructions for redemption during the checkout process.&#xA0;The Gift Card&apos;s balance remains valid for 60 months from the issue date, providing the flexibility to utilise across multiple orders if desired.&#xA0;To purchase a Gift Card:&#xA0;<ol><li style="font-size: 16px;">Select the value (and quantity if more than 1), then click &#x2018;Send As A Gift&#x2019;.</li><li style="font-size: 16px;">A pop-up will appear where you can choose to send via Email, IM (Instant Message), or Print-at-home.</li><li style="font-size: 16px;">You can then enter the recipient&#x2019;s name, email address, and an optional personalised message. You can also choose to send the Gift Card now, or at a later date.</li></ol>From there, click &#x2018;Add To Cart&#x2019;, and complete checkout as usual!

Do you sell Gift Cards?

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If the Gift Card’s balance remains unused, kindly reach out to our Community Happiness Team and provide them with your order number.

If the Gift Card&#x2019;s balance remains unused within 30 days of the original purchase, kindly reach out to our Community Happiness Team and provide them with your order number.&#xA0;Our Team will be able to assist you by disabling the Gift Card, and initiating a refund back to the original payment method.

Can I get a refund for a gift card purchased?

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Currently, this feature is unavailable - apologies for the limitations on our end. If you would like to enquire about your balance, click the Contact button below, and our Community Happiness Team will be more than happy to assist you!

Currently, this feature is unavailable - apologies for the limitations on our end.&#xA0;If you would like to enquire about your balance, simply get in touch with our <a class="fr-green fr-strong" href="https://boody.eu/pages/help-center?hcUrl=%2Fen-US%2Fcontact" rel="noopener noreferrer" target="_blank">Community Happiness Team</a>!&#xA0;

How can I find out the balance of my gift card?

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As per most European countries' regulations, Gift Cards are valid for up to five years from the purchase date. Coupons and/or discounts cannot be applied to Gift Card purchases.

As per most European countries&apos; regulations, Gift Cards are valid for up to five years from the purchase date.Coupons and/or discounts cannot be applied to Gift Card purchases. You can however redeem a coupon or discount code in conjunction with a Gift Card when placing an order.&#xA0;Gift Cards purchased from <a class="fr-green fr-strong" href="https://boody.eu" rel="noopener noreferrer" target="_blank">boody.eu</a> can only be redeemed on <a class="fr-green fr-strong" href="https://boody.eu" rel="noopener noreferrer" target="_blank">boody.eu</a>.

Gift Card Terms and Conditions

If your question isn't covered, we'll kindly invite you to fill out our Contact Form, and someone will be in touch with you soon to assist.

We're here to help 9am - 5pm, Monday - Friday (Sydney time, excluding Public Holidays).

Account

Boody EU

Gift Cards

What payment methods do you accept?

What currency is the pricing on your website?

How can I use a promotional code?

I can’t use a promo code I received, what should I do?

How do I pay using a gift card and/or store credit?

Why was I charged twice when purchasing through the website?

Payments

What is your Exchange/Return Policy?

Can I return Underwear?

Can I return a Bra?

Can I return a Sale item?

How do I exchange or return an item?

Are returns free of charge?

What do I do if I have a faulty Boody product?

I returned my order, how long does it take for my exchange/return to be processed?

Can I group two or more orders under the same return?

I have an issue generating my return label, what should I do?

Returns, Exchanges, & Refunds

I haven’t received my order confirmation, what should I do?

How can I check my order status?

One of the items I received is incorrect and/or missing, what should I do?

Can I change or cancel my order?

Orders

Where is my order being sent from?

Where do you ship to?

How long does shipping take?

Can I track my order?

Can I change my delivery address?

Do you offer express shipping?

Will I be charged duties/customs fees on international orders?

What are your shipping costs?

My order is missing/taking longer than expected, what should I do?

I missed my delivery/my tracking has updated to “delivered” but I cannot locate my parcel, what should I do?

My tracking has updated to “damaged in transit” and/or is being returned to sender, what should I do?