I haven’t received my order confirmation, what should I do? Thank you for choosing to shop sustainably and supporting Boody 💚🌱. Once you place an order, an order confirmation email is promptly sent to you.
How can I check my order status? We can’t wait for you to receive your new Boody and experience the ultimate comfort 💚🌱. You can check the status of your order by accessing our Self-Service menu and selecting ‘Track order”.
One of the items I received is incorrect and/or missing, what should I do? Oh no! This isn’t good but we’d really appreciate it if you could let us know about this by contacting our Community Happiness Team using the 'Contact' button below.
Can I change or cancel my order? While you’re browsing and shopping on our website, you have the flexibility to change your order by removing or updating items in your cart.