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We accept iDeal, Visa, MasterCard, American Express, Union Pay, and PayPal. We also offer Express Checkout options with Shop Pay, PayPal Express, Google Pay, and Apple Pay.

We accept card payments via Airwallex with Visa, Mastercard, Maestro, American Express, JCB, UnionPay, Discover, and Diners Club.We also offer Express Checkout options with PayPal Express.

What payment methods do you accept?

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All pricing on boody.eu is displayed in Euros (EUR). Please be advised that the site does not change to show your local currency if you are purchasing internationally.

All pricing on <a class="fr-green fr-strong" href="https://boody.ey" rel="noopener noreferrer" target="_blank">boody.eu</a> is displayed in Euros (EUR).Please be advised that the site does not change to show your local currency if you are purchasing internationally.

What currency is the pricing on your website?

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To redeem your discount code, follow the below steps at checkout:

To redeem your discount code, follow the below steps at checkout:Locate the &apos;Discount code&apos; field on the right-hand side of your screen<img src="https://attachments.gorgias.help/bpqx/hc/mw4p/information-boody-europe-checkout%20(8)-245de354-bc31-4883-b396-50afc7859b73.png" style="width: 900px;" class="fr-fic fr-dib">*If you are on mobile, click &apos;Show order summary&apos; to expand to reveal the field. Enter your code and click &#x201C;Apply&#x201D; to redeem. The code must be entered at checkout before completing the payment. Only one discount code can be used at a time.Please note that discount codes may have certain conditions associated with them. These conditions may include a minimum purchase amount, specific items, set timelines, usage limits, etc. To ensure you receive the discount associated with the code, kindly adhere to these conditions.

How can I use a promotional code?

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We’re sorry you’re having trouble redeeming your discount code!

We&#x2019;re sorry you&#x2019;re having trouble redeeming your discount code. Rest assured we&apos;re here to help!A few things to note:&#xA0;- Only one discount code can be redeemed per order&#xA0;- Discount codes cannot be redeemed in conjunction with other promotions, discounts, or vouchers- Discount codes may have certain conditions associated with them. These conditions may include a minimum purchase amount, specific items, set timelines, usage limits, etc.&#xA0;To ensure you receive the discount associated with the code, kindly adhere to these conditions. The Terms and Conditions are always listed in the email, and/or on our <a class="fr-green fr-strong" href="https://boody.eu/pages/promotions" rel="noopener noreferrer" target="_blank">Promotions page</a>.If you have followed all the terms mentioned above and encounter an error message when attempting to use your code, please take a screenshot of your cart, including the code you are trying to redeem.&#xA0;Click the &apos;Contact&apos; button below and send this through to our Community Happiness Team and we&#x2019;ll investigate this for you!

I can’t use a promo code I received, what should I do?

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You may have received a Gift Card from a friend, or for a return, or a Store Credit as compensation for an order cancelation or return.

You may have received a Gift Card from a friend, or for a return, or a Store Credit as compensation for an order cancelation or return.&#xA0;To redeem your Gift Card or Store Credit, follow the below steps at checkout:Locate the &apos;Discount code&apos; field on the right-hand side of your screen<img src="https://attachments.gorgias.help/bpqx/hc/mw4p/information-boody-europe-checkout%20(8)-0aebf89c-3615-4226-813d-b46c888bdc1f.png" style="width: 900px;" class="fr-fic fr-dib"><p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">*If you are on mobile, click &apos;Show order summary&apos; to expand to reveal the field.Enter your unique Gift Card or Store Credit code and click &#x201C;Apply&#x201D; to redeem. The code must be entered at checkout prior to completing the payment.If your Gift Card or Store Credit&apos;s balance is insufficient to cover the total purchase amount, you will be prompted to provide your card details (or select an alternative payment method) to complete the payment for the remaining balance.

How do I pay using a gift card and/or store credit?

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What you could be seeing is a duplicate charge as an authorisation. To ensure that sufficient funds are available, banks commonly employ an authorisation hold for card transactions

What you could be seeing is a duplicate charge as an authorisation. To ensure that sufficient funds are available, banks commonly employ an authorisation hold for card transactions - this involves authorisating and validating funds for electronic transactions using a debit or credit card.&#xA0;Casual reminder that card payments typically take 3-5 business days to clear. Similar to contactless payments, where a payment may remain in a &#x2018;pending&#x2019; state for a few days before the amount is officially deducted from your account.&#xA0;If, after 5 business days, you notice that both transactions are listed as approved, Click the &apos;Contact&apos; button below to notify our Community Happiness Team so that we can investigate this further.

Why was I charged twice when purchasing through the website?

If your question isn't covered, we'll kindly invite you to fill out our Contact Form, and someone will be in touch with you soon to assist.

We're here to help 9am - 5pm, Monday - Friday (Sydney time, excluding Public Holidays).

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Boody EU

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Do you sell Gift Cards?

Can I get a refund for a gift card purchased?

How can I find out the balance of my gift card?

Gift Card Terms and Conditions

Gift Cards